Jeneva Francis is an experienced Encompass Administrator with more than 20 years in the mortgage industry, bringing deep operational knowledge, technical expertise, and a solutions-driven mindset to her role. Known for her enthusiasm and dedication, she plays a key role in supporting efficient workflows and helping maintain streamlined mortgage operations.

Throughout her career, Jeneva has built a reputation for being dependable, detail-oriented, and adaptable in fast-paced environments. Her extensive industry experience allows her to navigate complex processes with confidence while supporting teams with organization, efficiency, and a strong commitment to excellence.

Outside of work, Jeneva is a proud mother of two who enjoys starting her day with a strong cup of coffee and unwinding with a good book. Her positive energy and passion for continuous growth contribute to both her professional success and the supportive relationships she builds with those around her.