Jourdan Davis is a skilled mortgage professional with three years of experience as a Mortgage Servicing Refinance Specialist. With a solid high school education, Jourdan has demonstrated exceptional expertise in various aspects of the mortgage industry. From December 2019 to December 2022, Jourdan excelled in training new employees, answering their questions, and preparing them for success in their roles.
Jourdan’s responsibilities included collecting and providing financial information for current and potential mortgage holders, evaluating eligibility for mortgage loans, and making daily collection calls to settle delinquencies or establish debt repayment plans. Jourdan’s strong interpersonal skills allowed for the creation of lasting business relationships, while effective communication ensured seamless interactions with 50-80 clients per day.
Jourdan’s proficiency in reviewing mortgage contracts to ensure compliance with national and local financial regulations, coupled with the ability to listen, de-escalate, and provide solutions for unhappy clients, contributed to a smooth and efficient mortgage process.
Outside of professional life, Jourdan enjoys an active lifestyle that includes hiking, kayaking, and following NBA and UFC sports. Additionally, Jourdan has a passion for cinema, making for a well-rounded individual both personally and professionally.