Vivian is a dedicated Mortgage Loan Officer who is passionate about helping individuals and families navigate the home financing process with confidence. She brings a diverse professional background spanning compliance, customer experience, and sales, allowing her to provide clients with exceptional service, clear communication, and a solutions-focused approach.

Before entering the mortgage industry, Vivian served as a Patient Experience Coordinator within the Compliance Department at Monogram Health, where she developed a strong foundation in regulatory standards, attention to detail, problem-solving, and client advocacy. Her experience working in a highly regulated environment prepared her to handle complex processes with accuracy while ensuring every client received a positive experience.

Known for her professionalism, responsiveness, and genuine commitment to helping others.

Outside of work, Vivian enjoys exploring Arizona’s hiking trails, discovering new books, experiencing Phoenix’s vibrant speakeasy scene, and hosting community events during Downtown Phoenix’s First Friday celebrations. She values building meaningful connections both professionally and within her community.